New Layout form: Fillable PDF form cannot be created

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    Asked on August 10, 2017 at 12:18 PM

    I am trying to Create a PDF Form from a form I created but it keeps running but nothing happens.


    I am using the Free version.

    Thank You

    Dave Churchill



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    Answered on August 10, 2017 at 12:31 PM

    This is an bug that has not been fixed yet. I will escalate the issue to the development team. 

    Appologies for the inconvenience this has caused you.

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    Answered on September 27, 2017 at 07:57 AM

    We are sorry for this inconvenience. 

    Create PDF function should be fixed now. I cloned your form and tested on my side. I was able to create the PDF version of the cloned form.However, When I reverted the cloned form to the PDF, the field the one called as " Major 2" was missing on the PDF layout.

    Please note that I've already escalated this problem to our developers. Once the issue is fixed, you will be notified via this thread. In the meantime, you can convert any of your forms to the PDF. 

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    Answered on September 28, 2017 at 09:19 AM


    this problem has now been fixed. Please accept our apologies for any inconvenience caused.

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    Answered on September 28, 2017 at 10:43 AM
    Thank You,