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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access my account

    Asked by Sara on August 20, 2012 at 05:01 PM

    Hi, I have several forms that I use through jotform and I recieve them filled out by customers to my inbox regularly.  However, I can't remember my user name or password to login and change one of the forms and the system doesn't recognize my email address.

    Can you please help?  I regularly get submissions to this address sara@legendaryteri.com

    Thanks!

    Page URL:
    http://form.jotform.us/form/21097546097158

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    Answered by AtacanC on August 20, 2012 at 08:04 PM

    Sara, as far as i can see you are using JotForm as a guest. So you don't have a registered account. You just need to create a free account using the same email address you provided above and you forms will be automatically transferred to your new account.

    Feel free to contact us if you need further assistance.