1&1 Website Builder: Form does not show on iPhone (mediumScreenDisabled)

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    crystalkleen
    Asked on August 10, 2017 at 03:16 PM

    The form works well on computers and tablets; however, the form does not show on an iPhone. Is there a hidden setting to make it work on mobile phones?

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    Mike
    Answered on August 10, 2017 at 03:50 PM

    It seems that you used a 1&1 builder which hides embedded content on mobile websites. You can try to un-check the option called 'Only display optimized content on smartphones and tablets' via Settings > MyWebsite Mobile at 1&1.

    Please give it a try and let us know if you need any further assistance.

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    crystalkleen
    Answered on August 11, 2017 at 07:32 AM

    That worked. Thank you.