1&1 Website Builder: Form does not show on iPhone (mediumScreenDisabled)

crystalkleen
Asked on August 10, 2017 at 03:16 PM
The form works well on computers and tablets; however, the form does not show on an iPhone. Is there a hidden setting to make it work on mobile phones?
Page URL:
http://crystalkleenpressurewashing.com/request-a-free-estimate/
- 1 and 1
- mediumScreenDisabled
JotForm Support

Mike
Answered on August 10, 2017 at 03:50 PM

It seems that you used a 1&1 builder which hides embedded content on mobile websites. You can try to un-check the option called 'Only display optimized content on smartphones and tablets' via Settings > MyWebsite Mobile at 1&1.

Please give it a try and let us know if you need any further assistance.
crystalkleen
Answered on August 11, 2017 at 07:32 AM

That worked. Thank you.