Is there a way to fix the "Scroll to Top" button to the left side of the form so that they can scroll to the top at any portion of the form?

  • dwende8
    Asked on August 10, 2017 at 3:16 PM
  • aubreybourke
    Replied on August 10, 2017 at 3:25 PM

    It looks like its already doing that. Its on the left side. And it allows you to scroll up to the top at any stage.

    Is there a way to fix the Scroll to Top button to the left side of the form so that they can scroll to the top at any portion of the form? Image 1 Screenshot 20

     

    Please tell me what exactly did you want it to do?

  • dwende8
    Replied on August 10, 2017 at 3:27 PM

    I see that when I am previewing the form via JotForm, but when it's on my website, it's on the very bottom of the form only.

  • aubreybourke
    Replied on August 10, 2017 at 3:29 PM

    Lets try using the iFrame embed method. This will ensure the embedded form will behave identical to the stand alone form:

    Getting the Form iFrame Code

  • dwende8
    Replied on August 10, 2017 at 3:38 PM

    iFrame method doesn't work either

  • aubreybourke
    Replied on August 10, 2017 at 3:41 PM

    Ok, lets try another method:

    How to get the Full Source Code of your Form

  • dwende8
    Replied on August 10, 2017 at 5:18 PM

    That works!  Thanks

  • dwende8
    Replied on August 10, 2017 at 5:56 PM

    However, I have conditions set under "Position Status".  The application with the conditions work if I use the EMBED option.  But when I embed the Full Source Code, the options for Position Status are all hidden. (See below)

     EMBEDIs there a way to fix the Scroll to Top button to the left side of the form so that they can scroll to the top at any portion of the form? Image 1 Screenshot 30

    FULL SOURCE

    Is there a way to fix the Scroll to Top button to the left side of the form so that they can scroll to the top at any portion of the form? Image 2 Screenshot 41

  • Kevin Support Team Lead
    Replied on August 10, 2017 at 6:27 PM

    I have tested with the source code of your form and noticed it works without any problem, you can see my test here: http://shots.jotform.com/kevin/Content/Samples/1220964/ 

    May you please embed the source code on your webpage and check if the issue persists? 

    If so, please  let us know and keep the source code embed method, we will check it and find why the fields are not displaying on your end. 

     

  • dwende8
    Replied on August 10, 2017 at 6:41 PM

    I embedded the source code and the problem is still present.  The fields are hidden.  

    I'll wait to hear from you and see if you are experiencing the same thing.

  • Kevin Support Team Lead
    Replied on August 10, 2017 at 6:55 PM

    @dwende8, 

    In order to better assist you I've moved your question to a different thread, we will help you as soon as possible here: https://www.jotform.com/answers/1221198