PDF Fillable Form: Label in chekbox is displaying twice over itself.

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    Asked on August 10, 2017 at 05:03 PM

    When I try to make a .pdf form out of one of my online forms, it mostly turns out ok, except that a couple of the text fields look like the same text is superimposed over itself twice. Thanks for your help.

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    Answered on August 10, 2017 at 06:05 PM

    I have tested this and I was able to replicate the same issue you are reporting. This will be forwarded to our second level so our developers can take a look on it. 

    We will let you know as soon as we receive any update about it. 

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    Answered on August 15, 2017 at 09:56 AM

    First of all, we are so sorry for this delay and inconvenience caused to you.

    We investigated the issue further and found a solution to fix this problem.  I would like to inform you that you can download your form as PDF without any problem after that. I checked it on our side and there is no overlapping issue now. 

    Thank you in advance for your understanding and please feel free to contact us if you have more questions. We would be pleased to assist you for any issue you may have.