Why are some fields not showing up when I embed my form using the source code?

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    dwende8
    Asked on August 10, 2017 at 06:53 PM

    I embedded the source code and the problem is still present.  The fields are hidden.  

    I'll wait to hear from you and see if you are experiencing the same thing.

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    Kevin_G
    Answered on August 10, 2017 at 07:04 PM

    I have checked your code and I can see the same you are reporting; however, the fields currently have the hidden property due to the conditions you have set up: 

    This seems to happen due to the conditions you have set up on your form, seems like this is generating the conflict: 

    I would recommend you to change your conditions, here is  a screenshot with the changes marked: 

    I hope this helps. 

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    dwende8
    Answered on August 10, 2017 at 07:55 PM

    I changed the conditions as you suggested.  But now even when I embed the link, the conditions are not working at all.

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    Kevin_G
    Answered on August 10, 2017 at 08:10 PM

    I have already cleared your forms cache and seems like the conditions are working now, here is what I could see after a few tests: 

    Would you mind to try again please? 

    Please let us know how it goes. 

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    dwende8
    Answered on August 10, 2017 at 08:27 PM

    OK.  It works on my website when I embed the link.

    But the original problem of the fields missing when I embed the source code is still there.

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    Kevin_G
    Answered on August 10, 2017 at 08:50 PM

    I can see the issue persists on your webpage, although I have tested the exact same source code on my end and it worked. 

    I can see you are using jQuery on your webpage, may be that there is any kind of conflict with the code in the form, may you please try adding the noConflict() code to your page? 

    You will find info about the function on this link: https://api.jquery.com/jquery.noconflict/ 

    I hope this helps. 

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    dwende8
    Answered on August 11, 2017 at 01:18 AM

    I'm using Wordpress and am not familiar with the noConflict code.  Where do I put it and what is the exact line of code to enter?

     

     

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    Nik_C
    Answered on August 11, 2017 at 02:41 AM

    That depends on your code but you should put it between the script tags, like in this example:

    But again, it depends on the current code you have. More information you can find here: https://www.w3schools.com/jquery/jquery_noconflict.asp