- xlnetworksAsked on August 10, 2017 at 09:22 PM
Please see this video to see my attempt:
- JotForm SupportliyamAnswered on August 10, 2017 at 10:25 PM
I noticed that on your condition, it just states calculate value 0 into Total payment field. What happens here is that it tries to put up a calculation on the calculation widget. Since zero has no value and there is no operation to process, it does nothing.
To address this, since you wish the total amount to be zero for these promo codes, just set your condition to run a calculation by picking up the total payment and multiplying it by zero.
If you have questions or if you need assistance, please let us know.
- xlnetworksAnswered on August 10, 2017 at 10:56 PM
Thank you for your quick response.
- JotForm SupportliyamAnswered on August 10, 2017 at 11:25 PM
You are very much welcome, xinetworks.
Feel free to get back to us if you have other questions or concerns. :)