SendGrid integration: Complete integration button remains disabled after authenticating the API

  • Profile Image
    creativewhs
    Asked on August 11, 2017 at 10:27 AM

    Hello,

    I am not able to connect a sendgrid account to jotform. I entered the API key, chose a list, but then I'm not able to select the "complete integration" button. screenshot: https://www.screencast.com/t/ARpX78Gd

     

     

  • Profile Image
    Kiran
    Answered on August 11, 2017 at 11:28 AM

    Thank you for reporting the issue. I am able to replicate the issue with a form using SendGrid trial account. I am forwarding the issue to our backend team to investigate the issue further. If we have any news in this regard, we'll update you here.

    Thank you!

  • Profile Image
    NeilVicente
    Answered on August 15, 2017 at 09:01 AM

    Hi there,

    This issue occurs when your account does not have any lists present.

    But, we have fixed this just now.

    Please let us know if you have other issues or concerns.

    Kind regards,