Large amount of form views in a very short period of time

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    Asked on August 11, 2017 at 01:39 PM

    I uploaded a new form a couple of days ago, and I suddenly get over 3000 views in one day! This is amazing since we only have had a little over 1000 visits to my entire website in the year its been on the web. A couple of months ago I was FORCED to pay the monthly fee because you claimed I had exceeded the "free" limitations. Even though I knew this was impossible, I did not want to lose access to the forms I created.


    What is going on? Is this how you force people to keep paying you?

    Unless I receive a satisfactory response I will cancel, inform Better Business Bureau and do all I can to expose this!


    Emile Conrad

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    Answered on August 11, 2017 at 01:50 PM

    If you are using web publishing software or a web builder that users a live preview, it will constantly be refreshing the form.  From the looks of your analytics, that appears to be the case.

    I reset your form view limits for the month to give you a chance to get things sorted.  Make sure any programs you are using to build or review a page with an embedded form are not using a live preview.