- coworkingAsked on August 11, 2017 at 02:34 PM
I want to attach a PDF file to my autorespondr of a form I created.
But when I try to attach the file, it does not work and says "Unsopprted file type".
The PDF I want to attach is a 949 kO file
Can you help me with this issue ?
- JotForm SupportJim_RAnswered on August 11, 2017 at 02:55 PM
Hi there too @coworking - I gave this a quick try and found no issues uploading a PDF file to the Autoresponder Email. Here's how it went from my perspective:
Can you ensure that the file you're uploading is indeed a PDF File (with a .pdf extension)? I suggest you give it another try and if you're still having issues, you can upload your PDF file somewhere online (e.g. a cloud storage, your FTP, etc.), then share the URL with us so we can try the file itself from our end.
- coworkingAnswered on August 11, 2017 at 03:11 PM
Thank you for your help.
The issue was fixed: I just tried with another PC and it went well.