- berlyellisAsked on August 11, 2017 at 02:47 PM
How do I change autopay method to a new credit card
- JotForm SupportdavidAnswered on August 11, 2017 at 02:53 PM
You can update your subscription payment method from the account billing page. Here is a direct link to the page:
There will be an option like this:
Click "Change Credit Card", then update your billing information.
- berlyellisAnswered on August 11, 2017 at 04:43 PMThank you. originally PayPal was used for subscriptions, can I change
THAT to a credit card? My company no longer wants us to use PayPal...
- JotForm SupportdavidAnswered on August 11, 2017 at 05:15 PM
To change from PayPal to credit card, first you would need to cancel the PayPal subscription:
Once the PayPal subscription is cancelled, you can create the new subscription. Since you have a yearly subscription, you can cancel now and then renew when you receive the subscription expiration notice is received. You will retain your subscription until the end of your paid period even when cancelled.