What happens when someone access the email address hyperlink in my form?

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    Asked on August 11, 2017 at 04:14 PM

    Hello ~

    When I included a hyperlink for an embedded email address in my form, it added email to:, but the email addresses from where the email is being sent are my personal emails.  What happens when someone accesses this from whose email(s) address will it be sent?  



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    Answered on August 11, 2017 at 05:04 PM

    By default, if you type an email address to the Text (HTML), it will turn into a hyperlink that contains "mailto".

    If you intentionally add the email address as a hyperlink (not just by typing it), you will be prompted if you want to add the "mailto:" prefix


    You can remove the "mailto" prefix or make the email address in the text not a hyperlink if you remove the URL value in the Insert link tool of the Text (HTML). To do this, highlight the email address from the text and click the Insert/edit link icon from the editor toolbars.

    The email address(es) set to receive the email notification will not be changed or be affected when the email address hyperlink is clicked from your form. 

    If you have other questions regarding this, please feel free to contact us again anytime.