What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is missing on site

    Asked by Blessing  on August 12, 2017 at 07:38 PM

    I just noticed that my form is missing off my site. Is this an issue with jotform or web designer? Please see screenshot. It states form disabled

    Page URL:

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    JotForm Support

    Answered by liyam on August 13, 2017 at 12:53 AM


    I checked the account associated to the form and found that it had been preventively suspended due to suspicion of having a form used for possible scams. However, I see the form on a legitimate domain and with no complaints, I give benefit that the form is used for a legitimate purpose. With this, I have reactivated your account.

    Thanks for your understanding and we apologize for this inconvenience. 

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    Answered by gblinc2 on August 13, 2017 at 02:43 AM
    Dr. Blessing®
    Blessing Akpofure MD