- lessismorefitAsked on August 12, 2017 at 10:00 PM
For the past few days, when I try to view my Form analytics, there is no data/graph showing. I've tried multiple browsers so it isn't a browser cache issue. The only thing I see is a spinning/timer icon for Views, Responses, Conversion Rate & Ave. Time with no numbers and no graph.
See attached screenshot.
- JotForm SupportKiranAnswered on August 13, 2017 at 02:42 AM
I have checked the form analytics of other forms and the feature is working fine. The issue seems to be specific to the form itself. I am forwarding the issue to our backend team to investigate the issue further. Once we have any news in this regard, we'll post it here.