Form Analytics: Anlatyics not displaying and hangs at Please wait for a form

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    lessismorefit
    Asked on August 12, 2017 at 10:00 PM

    Hi

    For the past few days, when I try to view my Form analytics, there is no data/graph showing.   I've tried multiple browsers so it isn't a browser cache issue.  The only thing I see is a spinning/timer icon for Views, Responses, Conversion Rate & Ave. Time with no numbers and no graph.

    See attached screenshot.

    Please fix.

    -Rob

     

  • Profile Image
    Kiran
    Answered on August 13, 2017 at 02:42 AM

    I have checked the form analytics of other forms and the feature is working fine. The issue seems to be specific to the form itself. I am forwarding the issue to our backend team to investigate the issue further. Once we have any news in this regard, we'll post it here.

    Thank you!