My IP address has been banned

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    anna.mitchell
    Asked on August 14, 2017 at 04:14 AM

    why can I not longer download my submissions as a pdf? my ip address has been banned. Adobe will not let me fill in the form

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    Chriistian
    Answered on August 14, 2017 at 04:45 AM

    Apologies for the inconvenience.

    I have now whitelisted the last IP address that you have used. Kindly check.

    If the issue still persists, please let us know.

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    Clickndrive
    Answered on August 14, 2017 at 04:51 AM

    YOU AND EVERYONE ELSE USING JOTFORM EU IT WOULD SEEM, NOT THE FIRST EITHER

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    Chriistian
    Answered on August 14, 2017 at 04:56 AM

    @Clickndrive,

    I can see that you have opened a thread same with this issue. We are addressing your concern in this thread: https://www.jotform.com/answers/1222692.