My IP address is being banned but I design forms and need access

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    Asked on August 14, 2017 at 04:58 AM

    I am one of the form designers for our company and need access to the form and to be able to make submissions on behalf of clients with IT issues, as well as send test forms.  Can I please have my IP address put on the white list?


    Thank you.

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    Answered on August 14, 2017 at 05:09 AM

    Apologies for the inconvenience.

    I have whitelisted the last IP address you have used.

    If the issue still persists, please let us know.

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    Answered on August 14, 2017 at 05:35 AM

    Very much appreciated. Thanks for the quick reply and fix!

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    Answered on August 14, 2017 at 05:38 AM

    Hello Corporate1947,

    On behalf of my colleague, you are welcome. I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!