Why my account is suspended?

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    Mike Cadondon 
    Asked on August 14, 2017 at 08:51 AM
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    Answered on August 14, 2017 at 11:10 AM


    I did not find any account associated with the email address (mhikee_13@yahoo.com). To further check it, please provide any of the following:

    - Form ID
    - Form Direct Link or website where the form is embedded
    - Account Username
    - Email address registered to the Account

    We'll wait for your response.

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    Mike Cadondon 
    Answered on August 14, 2017 at 12:11 PM

    Account user name: mhikee13

    Email Address: mac_automobile@yahoo.com.ph

    Form Direct link: https://form.jotform.me/mhikee13/mitsubishi

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    Answered on August 14, 2017 at 12:47 PM

    Your account was flagged by our phishing detector because of this form http://www.jotform.me/form/62183372838462 - Car Loan Application

    JotForm implements scripts that allow us to detect real scammers. Please read our Terms of Use regarding Scams and Termination of Service section.

    We understand this may not be the case yet we had to act accordingly to comply with our Terms. Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, we will have to delete these forms. Also, you must provide us the following information:

    1. Your company's website URL

    2. Your corporate email address

    Please send an email to support@jotform.com using your corporate email address. Include in the subject line the following: ATT: Thread 1222829 and briefly explain the purpose of your forms.