Is it possible that the person who submitted the form gets an email automatically after we edit it?

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    csikarim
    Asked on August 14, 2017 at 11:19 AM

    We have customers submit their requests for processing. Once we process it, we enter the tracking information of the shipment in a hidden field. Is it possible that the person who submits the request would get an email notification automatically after we enter that information?

     

    Thanks, Melissa

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    david
    Answered on August 14, 2017 at 12:17 PM

    There is an option to trigger email notifications or autoresponders with form edits.  This option can be found under the "Advanced" tab while editing your email notification or autoresponder:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Set this to "Yes" and emails will be triggered with submission edits.