Why is my account telling me I am out of space?

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    Tullerd
    Asked on August 14, 2017 at 01:34 PM

    Why is my account telling me I'm out of space?  please fix this as soon as possible  thank you

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    AIDAN
    Answered on August 14, 2017 at 01:39 PM

    I have checked your account and found that it's currently in the Free status, with several account and usage limits exceeded, including upload space, payment submissions and submissions storage.

    For more information on understanding your account usage and limits please see our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Tullerd
    Answered on August 14, 2017 at 02:43 PM
    I have the $39 plan how can I fix this?
    Best Regards,
    Daniel T.
    *Daniel T. *
    *Owner-Designer-Operator Phone: 1-800-393-2169*
    *Website: www.rvdashcovers.com Business
    Hours: 8 am to 5 pm Mon thru Fri*
    ...
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    AIDAN
    Answered on August 14, 2017 at 02:58 PM

    I confirm that you are now in the Silver plan and well within the account usage limits.

    Your account username Tullerd is active, your forms should be working properly and you do not need to perform any further actions.

    If you need further assistance please let us know. We will be happy to help. Thank you.