-
TullerdAsked on August 14, 2017 at 1:34 PM
Why is my account telling me I'm out of space? please fix this as soon as possible thank you
-
AIDANReplied on August 14, 2017 at 1:39 PM
I have checked your account and found that it's currently in the Free status, with several account and usage limits exceeded, including upload space, payment submissions and submissions storage.
For more information on understanding your account usage and limits please see our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
I hope this helps. If you need further assistance please let us know. Thank you.
-
TullerdReplied on August 14, 2017 at 2:43 PMI have the $39 plan how can I fix this?
Best Regards,
Daniel T.
*Daniel T. *
*Owner-Designer-Operator Phone: 1-800-393-2169*
*Website: www.rvdashcovers.com Business
Hours: 8 am to 5 pm Mon thru Fri*
... -
AIDANReplied on August 14, 2017 at 2:58 PM
I confirm that you are now in the Silver plan and well within the account usage limits.
Your account username Tullerd is active, your forms should be working properly and you do not need to perform any further actions.
If you need further assistance please let us know. We will be happy to help. Thank you.