Why isn't my calculation updating the required filed?

  • SOSStLucia
    Asked on August 14, 2017 at 3:19 PM

    I have two conditions:

     

     
     
     
     

    I have a form submission where the passport type is ADULT, but the fields  {Christian name(s)}{Surname} have not been updated in the destination field "Submited by"

    Please help.

     

    Thanks

    Kayle

  • David JotForm Support Manager
    Replied on August 14, 2017 at 3:38 PM

    Please share a screenshot to indicate the conditions that are not working properly. In order to share a screenshot, please load this link(link of this thread) in your browser: https://www.jotform.com/answers/1223256, then upload the screenshot:
    Why isnt my calculation updating the required filed? Image 1 Screenshot 20

  • SOSStLucia
    Replied on August 15, 2017 at 12:08 AM

    Why isnt my calculation updating the required filed? Image 1 Screenshot 20

     

  • Nik_C
    Replied on August 15, 2017 at 3:36 AM

    I see two problems there, first you used the fields as numbers and not as strings, here is how to change that:

    Why isnt my calculation updating the required filed? Image 1 Screenshot 20

    So you just click the fields.

    The another problem is that you're copying two fields, name and surname to one field "Submitted by". 

    So you should either have another field that is like "Submitted by" (so full name field) for your name and surname, or you should break "Submitted by" into two separate fields.

    If you have any further questions please let us know.

    Thank you!

  • SOSStLucia
    Replied on August 15, 2017 at 7:43 AM
    Thank you
    Sent from my iPhone
    ...