Why the next buttons are not showing when form is viewed on mobile devices?

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    Asked on August 14, 2017 at 03:33 PM

    In my form, I use youcanbook.me to schedule an appointment.  Once the appointment is scheduled, there is a "Next" on page 2 but the "Next" doesn't appear on mobile devices and they don't move into page three which contains my purchasing portion through authorize.net





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    Answered on August 14, 2017 at 04:13 PM

    I checked your form on my phone and I was able to replicate this problem, but for me, there is a next button showing:

    But the button is different than the one showing on normal view. And after clicking it, the same page is opening.

    So could you please try re-embedding your form by using the below iFrame code:

     <iframe id="JotFormIFrame-71955767453167" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.us/71955767453167" frameborder="0" style="width:100%; height:941px; border:none;" scrolling="no"> </iframe>

    Please try the code and let us know how it worked.

    Thank you!