- rgtechconsultantsAsked on August 14, 2017 at 06:27 PM
HELP, MY SUBSCRIPTION IS DOWNGRADE BUT I PAY WITH PAYPAL FOR A BRONZE SERVICE
paypal email: firstname.lastname@example.org
- JotForm SupportdavidAnswered on August 14, 2017 at 06:42 PM
Your account had a Bronze monthly subscription that was created on July 14th and then cancelled on July 23rd. The month that was paid for expired today which is why the account was downgraded.
If you still require a subscription, you would need to create a new one.