MY SUBSCRIPTION IS DOWNGRADE

  • rgtechconsultants
    Asked on August 14, 2017 at 6:27 PM

    HELP, MY SUBSCRIPTION IS DOWNGRADE  BUT I PAY WITH PAYPAL FOR A BRONZE SERVICE

     

    paypal email: sales@rgtechconsultants.com

     

     

    Thank You

     

     

    Ronaldo Garcia

    Jotform Thread 1223415 Screenshot
  • David JotForm Support
    Replied on August 14, 2017 at 6:42 PM

    Your account had a Bronze monthly subscription that was created on July 14th and then cancelled on July 23rd.  The month that was paid for expired today which is why the account was downgraded.

    If you still require a subscription, you would need to create a new one.

    https://secure.jotform.com/pricing