New Form Layout: Why is my form not showing on iPhone?

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    Asked on August 14, 2017 at 10:00 PM

    Our form now works perfectly, except on mobile devices.


    On an iPhone for example, it is impossible to limit the width to 100%.

  • Profile Image
    Answered on August 14, 2017 at 10:23 PM

    I have tested your form in an iPhone emulator and noticed the form does not show up, I have also tested embedding a form on a sample webpage on my end, but it still does not work. 

    I can see some errors on the web console which seem to be the same on your webpage as well as the errors shown on my sample webpage: 

    I will forward the issue to our second level so our developers can take a look on it, we will let you know as soon as we get any update about it. 

  • Profile Image
    Answered on August 14, 2017 at 10:26 PM

    Thank you Kevin, we look forward to launching our website with your form.

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    Answered on August 23, 2017 at 08:34 AM

    This is now fixed. 

    Please take again the iframe embed code of your form and re-embed it on your website.

    It should display properly on mobile devices now.