How to send submission email to specific email address based on selection of dropdown field?

  • Profile Image
    Kmp0321
    Asked on August 15, 2017 at 02:14 AM

    I need to see how my employees can get their own submissions if we only use one form for the company.  I want to create a dropbox option on the form for customers to select who they are shopping with, then I want that submission to go to that employees email, How do I do this to where that employee only gets their submissions and not the whole company/ Please advise

    Kristina Eley

  • Profile Image
    ashwin_d
    Answered on August 15, 2017 at 03:51 AM

    Hello Kristina,

    If I understand your requirement correctly, you want to send submission email to specific email address based on the selection of dropdown question. Is that correct?

    Yes it is possible to achieve your requirement by adding condition in your form to send submission emails. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do try it out and get back to us if you have any questions.

    Thank you!