What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem upgrading

    Asked by mafonso on August 21, 2012 at 12:48 PM


    I tried to upgrade my account (user: mafonso).

    After selected Paypal, when I press "Next" I receive message Error 107 (net::ERR_SSL_PROTOCOL_ERROR): Erro de protocolo SSL.

    Best regards,

    Marcos Gonçalves

    Page URL:

  • Profile Image

    Answered by pinoytech on August 21, 2012 at 01:02 PM

    Hi Marcos,

    Sorry for the inconvenience that may have caused. Can you please try to delete your browser cache/cookies first then re-try to upgrade your account again and do let us know if the said issue still persist or not so we can investigate the said issue and for further assistance.

    Thank you!