IMPORTANT -My form submissions are being cut off

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    cocnmp
    Asked on August 21, 2012 at 01:26 PM

    I have a premium account and I would like to know why my form submissions are being cutoff or truncated? This has just begun happening.  Is it something to do with the account, if so we will rectify that immediately.

     

    thanks

    NewMedia Production -City of Calgary

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    jeanettebmz
    Answered on August 21, 2012 at 02:34 PM

    Can you please tell me if this is happening in all of the forms or a particular one?

    if so, is this the form involved

     

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    cocnmp
    Answered on August 21, 2012 at 03:11 PM

    No it is happening to this one.  http://www.calgarymayor.ca/form_event_invite.php. Why do you notice something incorrect with this form?

    I will provide a screen grab shortly.

    thanks!

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    cocnmp
    Answered on August 21, 2012 at 03:14 PM

    screen grab here: http://test.cocnmp.com/cmw/jotform-screen.jpg

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    abajan
    Answered on August 21, 2012 at 03:50 PM

    @cocnmp

    Please replace the notification with a new one and let us know if that helps.

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    New Media
    Answered on August 22, 2012 at 09:37 AM

    yes that did. You can mark this as resolved, thank you team for your quick responses

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    abajan
    Answered on August 22, 2012 at 10:41 AM

    It was our pleasure to help.

    Cheers :)