- cocnmpAsked on August 21, 2012 at 01:26 PM
I have a premium account and I would like to know why my form submissions are being cutoff or truncated? This has just begun happening. Is it something to do with the account, if so we will rectify that immediately.
NewMedia Production -City of CalgaryPage URL:
- jeanettebmzAnswered on August 21, 2012 at 02:34 PM
Can you please tell me if this is happening in all of the forms or a particular one?
if so, is this the form involved
- cocnmpAnswered on August 21, 2012 at 03:11 PM
No it is happening to this one. http://www.calgarymayor.ca/form_event_invite.php. Why do you notice something incorrect with this form?
I will provide a screen grab shortly.
- cocnmpAnswered on August 21, 2012 at 03:14 PM
screen grab here: http://test.cocnmp.com/cmw/jotform-screen.jpg
- JotForm SupportabajanAnswered on August 21, 2012 at 03:50 PM
Please replace the notification with a new one and let us know if that helps.
- New MediaAnswered on August 22, 2012 at 09:37 AM
yes that did. You can mark this as resolved, thank you team for your quick responses
- JotForm SupportabajanAnswered on August 22, 2012 at 10:41 AM
It was our pleasure to help.