What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email address for submissions

    Asked by tokenla on August 21, 2012 at 01:34 PM


    I cannot find the area where I need to input my email address that the submissions will be emailed to .

    The video showed that I would be prompted to put the address in when I saved the form, but that did not happen for me.

    I will also like to be able to update this email if necessary. Thanks!

  • Profile Image

    Answered by ItalyTech on August 21, 2012 at 01:38 PM

    Hi and thanks for contacting us.


    To create an email notification please follow this steps:

    1. Click on "Setup & Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    3. Click on "Add New Email"

    Add New Email

    4. Select "Notification" option and complete the wizard.

    Notification Email

    Below is the structure of the Compose Email window:

    Notification email structure

    5. To find out what email address used for submission notifications click  "Reply-To and Recipient Settings"  button.

     An envelope will appear. You can view and change the email address in the field highlighted below:

     Click Finish to save your settings.

    Hope this helps.