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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with receiving submissions

    Asked by webapps4 on August 21, 2012 at 03:16 PM

    I got 5 submissions and they all only had the first name and business name and none of the other required fields. I tested the for myself and the submission was correct. All of the submission were from a diffent IP. I think I lost client inquiries.


    I just received another for that only has the first name and business name. What is happening?


    Here's my form: http://form.jotform.us/form/22335047516146

    Page URL:

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    JotForm Support

    Answered by Mike_T on August 21, 2012 at 06:06 PM

    We have replied via original thread:


    If the issue still persists, please do let us know by updating mentioned above thread.

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    JotForm Support

    Answered by jonathan on August 21, 2012 at 06:11 PM


    Hi, I checked also the form you mentioned, and it is possible to received only Name and Email data since they are the only required field on the form. 

    A user can submit your form with only the 2 required fields filled-up.

    Please inform us if you have further inquiry on this.


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    Answered by nattus on August 21, 2012 at 11:09 PM


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    JotForm Support

    Answered by idarktech on August 22, 2012 at 03:30 AM


    Please open a new thread for your question. Thank you.