Zapier: Why is it sending multilpe times the same submission to Zapier integration?

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    Asked on August 15, 2017 at 02:22 PM

    I'm using Jotform with Zapier, implementting with LionDesk.


    Every time a single client submit a form, I get 8 identical leads from that same person.

    I've contacted Zapier and LionDesk, they said it's not on their side.

    It's from Jotform base on the sender of the leads.


    How can I fix this?

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    Answered on August 15, 2017 at 02:47 PM

    Please allow me some time to test the integration, I will get back to you with the results of my tests. 

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    Answered on August 15, 2017 at 02:56 PM

    I have been testing the integration with Lion Desk through Zapier and I can see one record is sent over, I used the "Create Contact" option and only one record was sent. 

    Lion Desk contacts list: 

    JotForm submissions: 

    Also, this is how I have set up the integration on Zapier: 

    I would recommend you to remove the integration and start over again, this should clear any glitch on the current integration's code. 

    Please let us know how it goes.