Why isn't the "time" element showing up under "basic elements"?

  • andrewcoplon
    Asked on August 15, 2017 at 11:54 PM

    The last Basic element I am offered is "date picker" before the "quick elements" begin.

  • Ashwin JotForm Support
    Replied on August 16, 2017 at 12:36 AM

    Hello andrewcoplon,

    Please note that there is no separate Time field in the new form layout. Time can be enabled form the properties of date picker field. Please check the screenshot below:

    Why isnt the time element showing up under basic elements? Image 1 Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Andrew Coplon
    Replied on August 16, 2017 at 7:08 AM

    Do I have a way to include the time without the date? I need my users to submit an arrival and departure time, and do not have the need for two dates to be entered.

     

    Thank you.

  • Ashwin JotForm Support
    Replied on August 16, 2017 at 8:30 AM

    Hello Andrew,

    Unfortunately it is currently not possible to add separate time field in new form layout. 

    I am creating a feature request ticket and forwarding it to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

  • andrewcoplon
    Replied on August 16, 2017 at 8:37 AM

    Bummer! In "bronze" mode, is a time field separate from date an option ?

  • andrewcoplon
    Replied on August 16, 2017 at 8:40 AM

    Oddly enough, my wife had the separate time option in her free mode version.

  • Ashwin JotForm Support
    Replied on August 16, 2017 at 10:12 AM

    Hello andrewcoplon,

    You were using new form layout which does not have separate time field. It seems the latest form which you have created is with legacy layout in which you will be able to add separate time field. 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

  • İrem JotForm Developer
    Replied on August 23, 2017 at 3:07 AM

    Hello,

    We are sorry for the inconvenience we may have caused.

    We've added the Time field under the basic elements for our new layout.

     

    Why isnt the time element showing up under basic elements? Image 1 Screenshot 20

     

    Please check it and let me know if you'll need any further assistance.

    Thank you!