I wish to cancel the upgrade to the silver account. It was discounted the annual amount and I can pay only monthly.

  • CEAD5
    Asked on August 16, 2017 at 7:27 AM

     

    I wish to cancel the upgrade to the silver account. It was discounted the annual amount and I can pay only monthly.

  • Ashwin JotForm Support
    Replied on August 16, 2017 at 7:59 AM

    Hello CEAD5,

    Upon your request, I have gone ahead and switched your subscription to silver monthly subscription plan. I have also processed the prorated refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.

    Thank you!