- CEAD5Asked on August 16, 2017 at 07:27 AM
I wish to cancel the upgrade to the silver account. It was discounted the annual amount and I can pay only monthly.
- JotForm Supportashwin_dAnswered on August 16, 2017 at 07:59 AM
Upon your request, I have gone ahead and switched your subscription to silver monthly subscription plan. I have also processed the prorated refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.