I wish to cancel the upgrade to the silver account. It was discounted the annual amount and I can pay only monthly.

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    CEAD5
    Asked on August 16, 2017 at 07:27 AM

     

    I wish to cancel the upgrade to the silver account. It was discounted the annual amount and I can pay only monthly.

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    ashwin_d
    Answered on August 16, 2017 at 07:59 AM

    Hello CEAD5,

    Upon your request, I have gone ahead and switched your subscription to silver monthly subscription plan. I have also processed the prorated refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.

    Thank you!