Unable to create an account
- sebastienAsked on August 16, 2017 at 09:05 AM
hi im trying to open an account and it alsways says "error, could not create account". i tried with firefox mac and safari. same problem...
- John_BensonAnswered on August 16, 2017 at 11:02 AM
I created an account to test it and I was able to replicate the issue.
I have now escalated the issue to our developers. I will contact you again via this thread once the issue is fixed.
Thank you.
- Jose OteroAnswered on August 16, 2017 at 11:05 AM
I'm having the same issue
- John_BensonAnswered on August 16, 2017 at 11:44 AM
@Jose Otero
We have alerted our developers and they are working to resolve the issue. We will let you know as soon as it has been fixed.
Thank you.
- John_BensonAnswered on August 16, 2017 at 05:13 PM
Sorry for the inconvenience.
The issue has now been fixed. Please try creating a new account again and let us know if the issue persists.
Thank you.