When you add a sub-account how do you make the response come to their email address?

  • OOTBTRAVEL
    Asked on August 16, 2017 at 9:31 AM

    I created a subuser on the account and we want to use the same form, how do we change the form so she receives the email alert when she sends out the link and how do I receive the alert when I send out the link?

  • HarshKesh
    Replied on August 16, 2017 at 11:01 AM

    I'm confused if this is what you want or not.

    Please, go through a detailed guide to set different recipients :

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

     

    Please let me know if I can help you further.

  • John_Benson
    Replied on August 16, 2017 at 11:13 AM

    You need to add a notification email to your form in order to receive an email whenever someone submitted to your form. Here's a guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    To add multiple email recipient, please follow the guide that @HarshKesh provided. You can also check my screen animation for a quick guide:

    When you add a sub account how do you make the response come to their email address? Image 1 Screenshot 20

    To test the notification email recipients, please fill up the form manually and click the Submit button.

    I hope that helps. If you need further assistance, please contact us again.