How to change the Order of the subscriptions Braintree payment widget?

  • XLAutomation
    Asked on August 16, 2017 at 10:58 AM
    4) I have tried to change the Order of the subscriptions on the Jotform settings for the Braintree payment widget, but they will not adjust. I want to have the Monthly payment option first.
  • John_Benson
    Replied on August 16, 2017 at 11:55 AM

    Please check this guide on how to setup a recurring payment option: https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option

    You can change the Subscription Period to Monthly. See image below:

    How to change the Order of the subscriptions Braintree payment widget? Image 1 Screenshot 20

    I hope that helps. If you have questions, please contact us again. Thank you.

  • XLAutomation
    Replied on August 16, 2017 at 5:34 PM

    This does not solve the ordering issue that I am seeing....see the 2 screenshots.

    The options cannot be re-ordered in Jotform

    I am thinking when I create these in PROD Braintree then I will just create them in the Order that I want them to appear...

    How to change the Order of the subscriptions Braintree payment widget? Image 1 Screenshot 30

     

    How to change the Order of the subscriptions Braintree payment widget? Image 2 Screenshot 41

  • Kevin Support Team Lead
    Replied on August 16, 2017 at 7:44 PM

    Unfortunately, it's not possible to change the order of the subscriptions as they are taken from your Braintree account. 

    We could forward this to our second level as feature request if you want; however, we cannot provide an ETA or ensure this will be implemented, but if you decide to get this forwarded, we would let you know as soon as we get any update about it. 

    Please let us know if you would like to proceed.