- GarrettAsked on August 16, 2017 at 12:00 PM
When trying to create an account on your site, I only get an "An error occurred. User account could not be created." Message on the webpage. All forms were filled with adequate info, and I checked my email for any kind of account confirmation email. I've tried to register with multiple browsers, Chrome for Windows, Firefox for Windows, Firefox for debian linux and chromium for debian linux.
I could be making a very stupid, obvious error, but any assistance registering for a website would be appreciated.
- JotForm SupportBJoannaAnswered on August 16, 2017 at 12:23 PM
Sorry for the inconvenience this may caused you.
At the moment it is not possible to create a new account. Our developers are informed about this issue and they are working on it.
We will inform you via this thread once this issue is resolved.
- JotForm SupportJohn_BensonAnswered on August 16, 2017 at 05:23 PM
Sorry for the inconvenience.
The issue has now been fixed. Please try creating a new account again and let us know if the issue persists.