Form Builder: Changes not reflecting on form

  • NicoleZuccaroBW
    Asked on August 16, 2017 at 1:22 PM

    I have been working on this one form for almost 2 hours now and either it saves information wrong or when I finally have everything I want on the form - the preview does not match what I installed and neither does the link I test sent myself of the form.  What is going on?!?

  • Chriistian Jotform Support
    Replied on August 16, 2017 at 1:59 PM

    Please give us more details by answering the following questions.

    1. Are you editing the form in multiple tabs of your browser? Please avoid doing so as the changes in other tabs of your browser will mess up with your other changes.

    2. Have you tried clearing your browser cache and form cache? If not yet, please do so to get a fresh copy of your form. Please see How to Clear Your Form Cache?