- NikolayAsked on August 16, 2017 at 02:21 PM
All the forms for my client are inactive and I don't know why I can't log in because the account is now suspended and I don't know why? I need this to be fixed ASAP. the client business name is dish creative cuisine.
- JotForm SupportdavidAnswered on August 16, 2017 at 03:11 PM
You account was flagged due to requesting social security numbers through one of your forms. The usage does look legitimate so I whitelisted the form and activated your account.
We do highly recommend using encrypted form data when collecting sensitive data like social security numbers: