Why the form translated the name of the subject?

  • marcellobrazil
    Asked on August 16, 2017 at 2:22 PM

    My form translated Compras to Buyer and I didnt give any permission to that
    https://form.jotformz.com/72274000127645

    Can you help me please?
    Why the form translated the name of the subject? Image 1 Screenshot 20

  • Chriistian Jotform Support
    Replied on August 16, 2017 at 3:07 PM

    "Alteração no produto __" is the subject that is set in one of your email notifications. Please see below.

    Why the form translated the name of the subject? Image 1 Screenshot 20

     

    Please see Setting Up Email Notifications to edit the subject of your email notification.

     

  • marcellobrazil
    Replied on August 16, 2017 at 3:11 PM

    I mean the name of the person who sent the email <noreply@jotform.com>

    Why it is in english? This should not translate

  • Welvin Support Team Lead
    Replied on August 16, 2017 at 4:59 PM

    Perhaps, your email client or your browser has auto translated the text? Can you check that? There is no translation in the form, and the options are also non-English. Your email settings are also the same, so I'm not quite sure what's causing this. The submissions page are showing the option correctly. 

  • marcellobrazil
    Replied on August 16, 2017 at 5:35 PM

    the crazy thing that now it is working normal, I dont know why but it translate in the email. I did that for another form, but not for this one....if the problem appears I will write again here, thanks