- cmkleindesignAsked on August 22, 2012 at 02:03 AM
Is there a reason why I am not receiving email alerts?
I don't want to have to log in to jot form everyday to check if people have contacted me through my form.
Please help asapPage URL:
- JotForm SupportidarktechAnswered on August 22, 2012 at 03:55 AM
Your email is in the bounce list and I have now removed it. It should be working fine now.
Here's the reason why your email is in the bounce list:
Reason(s) : 5.1.0 - Unknown address error 550-': invalid address'
I'd suggest to recheck your email if it's correct or valid.
- cmkleindesignAnswered on August 22, 2012 at 11:07 AM
When I receive the email alert, When I click reply it replies to myself. How come?
How can I make it reply to the sender of the form?
- JotForm SupportidarktechAnswered on August 22, 2012 at 11:39 AM
Maybe because you've entered your email address on the email field of your form when you tested it? Your form notification sender email is setup correctly. :)
I'd love to make a test submission with your form but I think you're currently editing because your form doesn't have submit button, currently. :)
Anyway, just let me know if it's OK now. Thanks.