Form stuck on please wait after submit button hit.

  • jeffrey.green
    Asked on August 16, 2017 at 5:00 PM

    Form stuck on please wait after submit button hit.

     

    https://form.jotform.co/72267005879868

  • Kevin Support Team Lead
    Replied on August 16, 2017 at 7:06 PM

    I was unable to find a JotForm form on your account, but I have tested your form's direct link and noticed the same error, the problem seems to be related to the Stripe integration as per the web console error: 

    Form stuck on please wait after submit button hit Screenshot 20

    I would recommend you to remove the current integration and add it once again, this should fix any error with the current integration's code. 

    Please let us know if the issue persists even after re-integrating your form. 

    We will be glad to have another look on your form.