- RentzkeAsked on August 17, 2017 at 05:54 AM
Hello i have upgraded my account and it still has not changed my views.
the add needs to be removed and my amount f views must be up, but nothing has changed.
i went through the payment and upgraded to the 19$ a month plan.
why is it not active yet?
does it take a while or is it instant?Page URL:
- JotForm SupportMike_GAnswered on August 17, 2017 at 06:15 AM
We would like to apologize for any inconvenience. However, I have checked your account, Rentzke, and it is still on a free subscription. Perhaps you are referring to a different account. Otherwise, may we know the details of your upgrade, please? Kindly provide us the subscription ID/Number and we will be glad to check what happened with your upgrade. We will wait for your response.