My Integration with Zapier stopped working. WHY?

  • paul714
    Asked on August 17, 2017 at 6:47 AM

    # JOTform - Connected to Jotform 1

    this ZAP has worked for 3 days and stopped working overnight .

    why?

     

    My form: THE LINT KING 2017q2

    Page URL: https://thelintking.com/information/service-request.html
  • aktedias
    Replied on August 17, 2017 at 9:02 AM

    I cloned your form and connected it with zapier. I was not able to replicate the issue that you encountered as I was able to successfully connect the form.

    My Integration with Zapier stopped working Screenshot 30

     

    My Integration with Zapier stopped working Screenshot 41

    what I would suggest you is to delete the JotForm account in your Zapier account and then connect it again, this should generate the new API key and connect successfully both accounts.

     

  • John_Benson
    Replied on August 17, 2017 at 10:24 AM

    Please try the suggestion of @aktedias by re-integrating Zapier to your form. Here's a screen animation quick guide on how to integrate it:

    My Integration with Zapier stopped working Screenshot 20

    If the issue persists, please contact us again.