What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens to submissions when you exceed the basic 100 allowed

    Asked by cowboypoets on August 22, 2012 at 08:52 AM

    Hello JotForm,


    We didn't think this would happen, but we are close to our 100 allowed submissions.  We are at 97 right now.

    What will happen to the submissions that exceed 100.  Will the sender be notified that their submission didn't go through?  Can you let me know as soon as possible.  There are 4 forms on line, just one is shown below.


    Mark Hanna


    Page URL:

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    JotForm Support

    Answered by Goldo on August 22, 2012 at 09:00 AM

    You've almost hit the limit. When that time comes your forms will be disabled and you will no longer be receiving submissions. You can either upgrade the account to a paid plan to keep it working or wait for the montly reset which is scheduled on every 1st of the month.

    To upgrade an account simply go to Account Settings and a upgrade button is visible.

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    Answered by cowboypoets on August 22, 2012 at 11:22 AM

    Can we pay by the month?  Or does it have to be a larger period of time?


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    JotForm Support

    Answered by Goldo on August 22, 2012 at 12:24 PM

    Yes, it's possible to pay by the month as Jotform is a monthly subscription service. The best thing is you may upgrade, downgrade, or cancel your service at any time.

    See the features here: http://www.jotform.com/pricing/ .