I forgot my email and password

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    Malden 
    Asked on August 17, 2017 at 09:58 AM

    Esqueci a senha de desbloqueio e alertei o reset, depois disso fiquei sem internet e não consigo conectar, o tablet me pede para entrar com e-mail e senha e quando eu coloco diz estar errado, já redefini a senha é mesmo assim diz estar errado, como faço para voltar a usar meu tablet?

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    John_Benson
    Answered on August 17, 2017 at 11:05 AM

    Unfortunately, we cannot help you with your issue regarding on reformatting the tablet. However, if you're referring to a form that is asking for your username and password. Please provide the form link or the website where the form is embedded so we can further investigate it.

    Thank you.