- JakeAsked on August 17, 2017 at 10:32 AM
Everything was fine as I was creating a new form this morning.
Then, I got bumped out and cannot log back in.
- JotForm SupportKevin_GAnswered on August 17, 2017 at 11:16 AM
I found an account related to your email address, the username is jakeroesler, the account is currently active and the forms there are working too.
Is this your account username?
I also checked the email address and you should be receiving emails without any problem so you can request a password change, if you do not find the email in your inbox folder, please kindly check the spam/junk folder, may be that the email ended up there.
If you are referring to a different account, please provide us with the username so we can check the status.
We will wait for your response.