I posted a form on our website but much of it is cut off. Can someone please help us to fix this?

  • Dj
    Asked on August 17, 2017 at 11:58 AM
  • Kevin Support Team Lead
    Replied on August 17, 2017 at 12:28 PM

    I have checked the webpage you have shared and was unable to find any embedded JotForm form. However, I would recommend you to embed it using the iFrame method, this will allow you to handle the form's height, check this guide in order to get the code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Also, while getting the iFrame code, please set the scrolling attribute to "yes", this way the form does not cut off at the bottom: 

    I posted a form on our website but much of it is cut off Screenshot 20

    I hope this helps. 

  • Dj
    Replied on August 17, 2017 at 1:43 PM
    you weren't able to find the form because i took it off the site because it
    didn't look right. i really do not understand what you are asking me to
    do? i take it you don't have any phone reps?
    ...
  • Kevin Support Team Lead
    Replied on August 17, 2017 at 1:47 PM

    Unfortunately, we do not provide phone support, but we will be more than happy to assist you through this forum post. 

    To embed the code following the steps I provided above, you would need to have access to the source code of your webpage, you may also contact to your web master and provide the steps.

    May you please let us know which embed method did you use before? 

    If the issue persists, please do not remove the form so we can further check it on our end. 

     

  • Dj
    Replied on August 17, 2017 at 2:43 PM
    i copied and pasted from a friend's site (weblink) and edited it. i put it
    back up on our site so you can see what i mean.
    http://www.lcasnohomish.com/enrollment-application/
    ...
  • Dj
    Replied on August 17, 2017 at 2:44 PM
    ok so now i just copied it as a link on our site rather than embedded.
    this not what we want either. i am really trying to make this work but
    still trying to the value of spending $19 a month?
    ...
  • Dj
    Replied on August 17, 2017 at 2:44 PM
    i think i got it to work... https://form.jotform.us/72257726084158
    ...