- M732burkeAsked on August 17, 2017 at 12:37 PM
What is wrong? Can't download data from forms.
- JotForm SupportdavidAnswered on August 17, 2017 at 12:52 PM
I tested exporting the form data to excel format and each set exported completely:
Check again to see if you still cannot export form data, it should currently be working. Let us know if it still will not allow you to download the data on your end and we will be happy to have another look.
- M732burkeAnswered on August 17, 2017 at 02:44 PMDownloading the file works. It is when I type in criteria in the search box. There are records in there matching the criteria but it says no records found. We MUST be able to download into PDF packages by our identification codes.
- JotForm SupportdavidAnswered on August 17, 2017 at 02:48 PM
We are currently doing some database maintenance that is requiring disabling search functionality in the submission page for larger data sets. As far as I know, this should be restored tomorrow at the latest.