Why the Terms & Conditions widget is not working properly?

  • Profile Image
    melodicsounds
    Asked on August 17, 2017 at 02:36 PM

    In my form: https://form.jotform.co/72225025076853 I have the terms and conditions widget. When I test my form and click the widget and then submit the form, it still says that the field is required even tho I have already accepted and clicked the field.

     

    Whats wrong?

     

    PS: I am not using a link for terms, only text.

  • Profile Image
    Nik_C
    Answered on August 17, 2017 at 03:13 PM

    The issue is related to the link of the Terms and the fact that you're not using it.

    So the easiest solution would be to just replace that field with a regular check box (it will do the same thing):

    Just put one option in it "I Agree to Terms & Conditions", make it required and that will do the trick.

    Let us know how it worked.

    Thank you!