Not able to search all data in the Submissions page

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    ReinhardtResLife
    Asked on August 17, 2017 at 03:37 PM

    Her original form was submitted in June. Once I added the information, it made me change the date to the current date before re-submitting it.  Now, this student's forms do not show up at all during a general search. Unless I specifically put in a time-frame of June.  I need to be able to search all students that are in the Jotform no matter what dates.  I selected "All time" and it STILL doesn't show her. I am concerned the system is confused regarding original submission date and the current date it made me change it to.

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    jonathan
    Answered on August 17, 2017 at 05:14 PM

    We apologize for the inconvenience caused. The Search function in the form Submissions page is not working properly at this time. Our back-end team were already notified about this and are now fixing the issue. 

    I have forwarded this thread to them also so that you will be notified when it get fixed.

     

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    Rose
    Answered on August 18, 2017 at 07:42 AM

    We are sorry for this inconvenience caused to you. 

    Please note that the problem should be fixed now. Could you please check and let us know if the issue still persists on your side?

    Thank you in advance for your understanding.