How do I change the preview image on my form link?

  • Sisqrollerz
    Asked on August 17, 2017 at 7:04 PM

    I copied a form from last year and everything on the form has been updated, however when we send the link to people on FB it shows the image we used for last year. How can I update it to show the new image?

    Jotform Thread 1226456 Screenshot
  • John_Benson
    Replied on August 17, 2017 at 9:42 PM

    To fix the issue, please remove the Header of the form and add a new Header. Here's the result:

    How do I change the preview image on my form link? Image 1 Screenshot 20

    If you want to test it, please use my cloned form link: https://form.jotformpro.com/72288498005969

    If you want to copy my cloned form, please follow this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If the issue persists, please contact us again. Thank you.